1. Introduction

At Tiles25, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using the Tiles25 website, mobile application, Funnel25 browser extension, and related services.

By accessing or using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

2. Information We Collect

We collect information that helps us provide, maintain, and improve our services while ensuring a secure and reliable experience for all users.

• Your name, email address, username, and account details.
• Campaign participation, wallet balances, and tile activity.
• Device information such as browser type, operating system, and IP address.
• Product requests submitted through the Funnel25 browser extension.
• Communications, support requests, and user feedback.

3. How We Use Your Information

Your information is used to operate our Platform, deliver requested services, improve user experience, and maintain the security and integrity of our systems.

• Create and manage your account.
• Process campaign participation and marketplace activities.
• Operate the Funnel25 browser extension and related services.
• Send sponsor request emails initiated by users.
• Improve our products, services, and customer support.
• Detect, investigate, and prevent fraud or misuse.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, improve website functionality, and better understand how our Platform is used.

These technologies help us maintain secure sessions, analyze traffic, personalize content, and continuously improve our services. You may adjust your browser settings to manage or disable cookies, although some features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information to third parties. Information is shared only when necessary to operate our Platform, provide requested services, or comply with legal obligations.

This may include sharing information with trusted service providers, campaign sponsors when required to administer promotions, payment processors, or government authorities when legally required.

6. Data Security

We use industry-standard administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take reasonable precautions, no internet-based system can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, comply with applicable laws, resolve disputes, enforce our agreements, and improve our Platform. Information that is no longer required is securely deleted or anonymized where appropriate.

8. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where permitted by law.
• Object to or restrict certain processing activities.
• Request a copy of your personal information in a portable format.

9. Third-Party Links

Our website and browser extension may contain links to third-party websites or interact with external ecommerce platforms. These websites operate independently and have their own privacy policies. Tiles25 is not responsible for the privacy practices or content of third-party services, and we encourage users to review their policies before providing personal information.

10. Children's Privacy

Tiles25 is not intended for children under the age of 13 or the minimum legal age required in your jurisdiction. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Updated versions will be published on this page, and your continued use of the Platform after any changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us using the information below.